Privacy Policy

1. Information Collection

We collect information that identifies you personally, including but not limited to:

• Contact information (name, address, phone number, email)
• Account information and transaction history
• Employment and income details
• Identification documents (driver's license, passport, etc.)
• Device and connection information when using our digital services

2. Use of Information

We use your information to:

• Provide and maintain our financial services
• Process transactions and send service-related communications
• Monitor and analyze trends and usage
• Personalize your experience
• Detect, prevent, and address technical issues
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Financial partners for joint marketing purposes
• Government agencies as required by law
• Third parties in connection with a merger or acquisition

4. Security Measures

We implement appropriate security measures including:

• 256-bit encryption for all online transactions
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Secure data centers with biometric access controls
• Employee training on data protection practices

5. Your Choices

You have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request deletion of your data (subject to retention requirements)
• View your data processing history
• Appeal decisions regarding your data

6. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from minors.

7. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through:

• Notices on our website
• Email notifications
• Physical notices at branch locations